Services

Industries

Featured Alliances

About Us

Resources

Services

Industries

Featured Alliances

About Us

Resources

Pyramid Consulting

Core Business Platforms

We help you maximize the value of your platform investment (Dynamics 365, Infor, Guidewire, etc.) through ecosystem testing, maintenance, and upgrades

Ensuring Dynamics 365 quality across releases

View Full Customer Journey

Challenge

Major retail distribution company was challenged to keep the Dynamics 365 platform and custom integration operational through ongoing maintenance releases

Solution

Celsior established a global production support model with aggressive SLA

Value Delivered

Aggressive SLA achieved resulting in enhanced productivity, and client "very happy" with Celsior's transition, collaborative approach, and flexibility

Major areas where we can elevate your business

Global scale 24x7 multi-lingual, ITIL-based ITSM support. We can drive automation and Continuous Improvement through RPA implementation, AI/ML use for predictive analytics, implementation of self-healing systems and tools, data quality management and a strong SLA and XLA (Experience Level Agreement) framework.

Maintain quality through incorporating elements of strategy, functional testing, automation and technical services. We can help you ensure your software projects are on time and on-budget with low defects, strong security, and scalable performance. In short, better, cheaper, faster!

Featured
Alliances