Communications, Media, Entertainment, and Technology
How Celsior is helping companies in this industry to transform

Customer Experience - Celsior can help you with a variety of offerings including our seamless Omni-channel Contact Center, strong Application Development, AI-based virtual agents, and fast access to seasonal human customer care agents.

Data Analytics - To assist with the many telco issues and opportunities that can be addressed with analytics, Celsior provides its attractive Data & Insights services, including predictive analytics and ML.

5G - To deal with the 5G talent gap and time-to-market pressure, Celsior has a process for identifying raw talent, providing customized, team-based 5G training, placing the personnel, and supporting them with a 5G community. This process is available in multiple business models and has yielded a 90% retention rate and 96% client success rate!